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Front Desk Coordinator

Responsibilities

  • Must have the highest level of customer service qualities
  • Handle scheduling at the centre; schedule and input appointments into the computer ensuring maximizing the available time slots
  • Greet and assist guests upon checking in and checking out of spa
  • Informs management of patient cancellations or changes in schedule
  • Must maintain a professional look at all times
  • Answer and route calls.
  • Maintain a log of all calls requiring further action
  • Perform a variety of routine clerical tasks
  • Maintain a clean and orderly reception area
  • Retrieve, sort and deliver mail

*Baltic Beauty Cosmedical Centre reserves the right to add or change duties at any time.

Requirements

  • 1 – 2 years’ related experience
  • Proficient in the use of computers and related software such as MAC/Pages and Booker
  • Excellent communication skills – verbal and written
  • Pleasant telephone manner and sweet personality
  • High School diploma required
  • Service oriented
  • Critical thinking
  • Active listening

Nail Technician

Responsibilities

  • Paint, clip, clean and shape nails
  • Recommend colors and designs based on each customer’s style
  • Remove previously applied polish
  • Prepare and clean beauty station in-between appointments
  • Sterilize equipment after every use
  • Inform clients about additional services and offers
  • Give hand and foot massages
  • Take an interest in customers (e.g. chatting with them during appointments and remembering their preferences)

*Baltic Beauty Cosmedical Centre reserves the right to add or change duties at any time.

Requirements

  • Proven work experience as a Nail Technician, Manicurist or similar role
  • Expertise in basic and advanced nail techniques, including gel
  • Knowledge of cosmetology trends
  • Understanding of sanitation and sterilization standards
  • Experience in customer service
  • Cosmetology License in the State of Florida

Hair Stylist

Responsibilities

  • Greet all guests with positive, friendly attitude.
  • Perform beauty procedures for clients including hair color, hair styling, hair wash and/or hair-cut.
  • Be proficient in highlighting, ombre and balayage.
  • Be proficient in hair -styles like braiding, pony-tails and various up do’s.
  • Collaborate with the rest of the salon staff to keep the work area clean and create a pleasant atmosphere for clients.
  • Form bonds with loyal customers and remember their hairstyle preferences.
  • Ensure tidiness of beauty station and tool sterilization.
  • Cross-sell hair products or services, when appropriate.

*Baltic Beauty Cosmedical Centre reserves the right to add or change duties at any time.

Requirements

  • Must posses a valid Cosmetology license in Florida.
  • Must have some photos of work.
  • Minimum 2 years work experience as a hair stylist/Colorist.
  • Hands on experience with various coloring techniques.
  • Excellent communication skills.
  • Flexibility to work in shifts.
  • Have own book of clientele.

Massage Therapist

Responsibilities

  • Performs professional quality massage, within scope of practice and licensing (as applicable).
  • Designs specific sessions based on members or guests individual needs.
  • Assists in the promotion of the health and wellness benefits to clients receiving massage therapy on a regular basis.
  • Creates excellent member/guest experience through friendly and helpful attitude.
  • Performs hot stone, deep muscle, or prenatal therapy, based on appropriate training and minimum clinic education hours.
  • Utilizes other approved modalities, in accordance with applicable law.
  • Communicates various promotions to clients.
  • Follows all practice policies and protocols.
  • Assists in the cleanliness of the location (therapy rooms and common areas).
  • Completes Wellness Chart documentation accurately and completely.
  • Performs other duties as assigned.

*Baltic Beauty Cosmedical Centre reserves the right to add or change duties at any time.

Requirements

  • Bedside manner
  • Physiological knowledge
  • Infection control
  • Health promotion and maintenance
  • Creating a safe, effective environment
  • Informing others
  • Verbal communication
  • Medical teamwork
  • Judgment
  • Procedural skills
  • People skills

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