Careers
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Front Desk Coordinator
Responsibilities
- Must have the highest level of customer service qualities
- Handle scheduling at the centre; schedule and input appointments into the computer ensuring maximizing the available time slots
- Greet and assist guests upon checking in and checking out of spa
- Informs management of patient cancellations or changes in schedule
- Must maintain a professional look at all times
- Answer and route calls.
- Maintain a log of all calls requiring further action
- Perform a variety of routine clerical tasks
- Maintain a clean and orderly reception area
- Retrieve, sort and deliver mail
*Baltic Beauty Cosmedical Centre reserves the right to add or change duties at any time.
Requirements
- 1 – 2 years’ related experience
- Proficient in the use of computers and related software such as MAC/Pages and Booker
- Excellent communication skills – verbal and written
- Pleasant telephone manner and sweet personality
- High School diploma required
- Service oriented
- Critical thinking
- Active listening
Nail Technician
Responsibilities
- Paint, clip, clean and shape nails
- Recommend colors and designs based on each customer’s style
- Remove previously applied polish
- Prepare and clean beauty station in-between appointments
- Sterilize equipment after every use
- Inform clients about additional services and offers
- Give hand and foot massages
- Take an interest in customers (e.g. chatting with them during appointments and remembering their preferences)
*Baltic Beauty Cosmedical Centre reserves the right to add or change duties at any time.
Requirements
- Proven work experience as a Nail Technician, Manicurist or similar role
- Expertise in basic and advanced nail techniques, including gel
- Knowledge of cosmetology trends
- Understanding of sanitation and sterilization standards
- Experience in customer service
- Cosmetology License in the State of Florida
Hair Stylist
Responsibilities
- Greet all guests with positive, friendly attitude.
- Perform beauty procedures for clients including hair color, hair styling, hair wash and/or hair-cut.
- Be proficient in highlighting, ombre and balayage.
- Be proficient in hair -styles like braiding, pony-tails and various up do’s.
- Collaborate with the rest of the salon staff to keep the work area clean and create a pleasant atmosphere for clients.
- Form bonds with loyal customers and remember their hairstyle preferences.
- Ensure tidiness of beauty station and tool sterilization.
- Cross-sell hair products or services, when appropriate.
*Baltic Beauty Cosmedical Centre reserves the right to add or change duties at any time.
Requirements
- Must posses a valid Cosmetology license in Florida.
- Must have some photos of work.
- Minimum 2 years work experience as a hair stylist/Colorist.
- Hands on experience with various coloring techniques.
- Excellent communication skills.
- Flexibility to work in shifts.
- Have own book of clientele.
Massage Therapist
Responsibilities
- Performs professional quality massage, within scope of practice and licensing (as applicable).
- Designs specific sessions based on members or guests individual needs.
- Assists in the promotion of the health and wellness benefits to clients receiving massage therapy on a regular basis.
- Creates excellent member/guest experience through friendly and helpful attitude.
- Performs hot stone, deep muscle, or prenatal therapy, based on appropriate training and minimum clinic education hours.
- Utilizes other approved modalities, in accordance with applicable law.
- Communicates various promotions to clients.
- Follows all practice policies and protocols.
- Assists in the cleanliness of the location (therapy rooms and common areas).
- Completes Wellness Chart documentation accurately and completely.
- Performs other duties as assigned.
*Baltic Beauty Cosmedical Centre reserves the right to add or change duties at any time.
Requirements
- Bedside manner
- Physiological knowledge
- Infection control
- Health promotion and maintenance
- Creating a safe, effective environment
- Informing others
- Verbal communication
- Medical teamwork
- Judgment
- Procedural skills
- People skills
